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  Interstellar Sounds :: Info

  Placing an order
Ordering is easy

Ordering is easy! Simply add any items you wish to purchase to the shopping cart using the 'Add to cart' button or 'Buy it now' button located beside each product. You can view the items in your cart at any time by clicking the 'View cart' icon, located in the top right hand corner of the screen. When you have completed your shopping, simply click on the 'Checkout' button where you will be directed to view your order summary. Here you will be able to change the order quantity for individual products if required. In addition you will be required to select a shipping option from the dropdown box. Please click here for details of our shipping charges.

Once a shipping option has been selected, you will then be required to enter a few personal details, which include your name, billing address, shipping address and contact information. If you have already registered with us, simply login by entering your login/username and password to continue with your order.

Once this step has been completed you will then be directed to view your final order summary including all shipping costs. Please take a moment to review your order carefully and make any necessary alterations. Once you have submitted your order you will be directed to the appropriate payment gateway.


Payment

We accept payment by debit or credit card, PayPal, personal cheque, postal order, bank transfer or cash. Please select your preferred method of payment from the options provided in the order summary. You will then be directed to our payment gateway, where you will be able to enter your payment details and complete your order. All credit/debit card payments made to Interstellar Sounds are handled by our secure payment provider. PayPal payments are handled by the PayPal secure server.

Please note that all orders completed via the PayPal payment option will only be despatched to the confirmed PayPal address included within the corresponding PayPal transaction.

If you wish to mail your payment please select the appropriate option and you will be redirected to a detailed copy of your invoice. Please print a copy of this invoice to be mailed with your payment. We will accept payments made by UK cheque, UK postal order or cash in GBP only. All cheques/postal orders must be made payable to Interstellar Sounds. We do not recommend sending cash by mail and all cash is sent solely at the sender's risk, but if you choose to do so, then we recommend that only a guaranteed mail service that provides adequate insurance be used. Please note that we are unable to accept International Money Orders or cheques in non-UK currency. Please note that if sending payment by post, your order will be reserved for a maximum of 4 working days for UK customers, and suitably longer for overseas customers. Please contact us if you are experiencing problems sending payment.

 

Should you wish to pay via bank transfer, we will confirm our account payment details, or our IBAN/BIC reference for international bank transfer, via email as soon as we receive your order with instructions to pay as such. Please note that Interstellar Sounds cannot be held responsible for any bank charges or/and fees that may be incurred either by itself or the sender as a result of payments being made by bank transfer or international bank transfer or/and as a result of payments made in currency other than standard UK currency.

Please contact us if you have any queries, or wish to pay by any means other than the options provided and we will do our best to assist.


Delivery

All orders are shipped as soon as possible once full payment has cleared, typically within 1-2 days. You will then receive an email to confirm that your order has been successfully completed and dispatched according to your delivery instructions. Please allow adequate time to receive your order; for UK customers this is typically 3-5 working days and approximately 1-2 weeks for overseas delivery, depending on the location and method of shipping. Whilst every effort is made to ensure the timely delivery of your order, please note that we unable to guarantee specific dispatch or delivery dates unless specifically stated.

Please email with any queries.


 

 
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We accept:   Interstellar Sounds, PO Box 7727, Leicester, LE1 6UH, United Kingdom

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